Last updated: March 13, 2026
By accessing, browsing, or using the Luska AI platform and any associated services, APIs, integrations, mobile applications, or websites (collectively, the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and our GDPR Policy. These Terms constitute a legally binding agreement between you ("User", "you", or "your") and Luska AI ("Luska", "we", "us", or "our").
If you are accepting these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity. If you do not agree to these Terms, you must not access or use the Service.
Luska AI provides an AI-powered competitor price tracking, monitoring, and analysis platform that helps businesses:
The Service relies on web scraping, AI-based price extraction, and algorithmic analysis. While we strive for accuracy, we do not guarantee that all data collected will be complete, accurate, or current at all times. You acknowledge that pricing data is provided on an "as-is" basis and should be independently verified before making business-critical decisions.
You must be at least 18 years old and capable of forming a binding contract to use the Service. The Service is intended for business and commercial use. By using the Service, you represent that you meet these requirements and that your use complies with all applicable local, national, and international laws and regulations.
To access the Service, you must create an account. You agree to:
We reserve the right to suspend or terminate accounts that contain inaccurate information, are used in violation of these Terms, or remain inactive for an extended period. You may not share, transfer, or sell your account to any other person or entity.
The Service is offered under tiered subscription plans (Starter, Professional, and Enterprise), each with specific usage limits including but not limited to:
Usage limits are enforced both in the user interface and at the database level. Attempts to exceed your plan's limits will be rejected. We reserve the right to modify plan features and limits with 30 days' prior notice.
Paid subscriptions are billed in advance on a monthly or annual basis through our third-party payment processor, Stripe. By subscribing, you agree to:
Free trial: We may offer a 14-day free trial. No credit card is required to start a trial. At the end of the trial period, your account will revert to limited functionality unless you subscribe to a paid plan.
Refunds: All fees are non-refundable except where required by applicable law. If you believe a charge was made in error, contact us within 30 days of the charge.
Price changes: We reserve the right to change subscription pricing with at least 30 days' written notice. Price changes will take effect at the start of your next billing cycle.
You agree not to:
We reserve the right to investigate and take appropriate action against any violations, including suspending or terminating your account and reporting conduct to law enforcement authorities.
The Service collects publicly available pricing information from third-party websites on your behalf. You acknowledge and agree that:
Luska AI implements responsible scraping practices, including rate limiting and robots.txt compliance where feasible.
The Service provides AI-generated pricing recommendations, market insights, and automated pricing adjustments. You acknowledge that:
The Service integrates with third-party platforms including but not limited to Shopify. When you use these integrations:
If you access the Service through our API, you additionally agree to:
API keys may be revoked at any time if misuse is detected. You are liable for all activity associated with your API keys.
The Service, including its software, algorithms, AI models, user interface, design, documentation, and all related content, is the exclusive property of Luska AI and is protected by copyright, trademark, trade secret, and other intellectual property laws.
Your content: You retain all ownership rights to the data you input into the Service (products, prices, configurations). By using the Service, you grant us a limited, non-exclusive license to process your data solely for the purpose of providing the Service.
Feedback: Any suggestions, ideas, or feedback you provide about the Service may be used by us without obligation or compensation to you.
We process personal data in accordance with our Privacy Policy and applicable data protection laws including the EU General Data Protection Regulation (GDPR). Our information security practices are aligned with the ISO/IEC 27001 standard. Key commitments:
We maintain an Information Security Management System (ISMS) aligned with ISO/IEC 27001. This includes:
In the event of a security incident affecting your data, we will notify you without undue delay and in accordance with applicable legal requirements (within 72 hours for GDPR-reportable breaches). To report a security vulnerability, contact security@luska.ai.
Enterprise customers may request, upon reasonable written notice and no more than once per year, to review our security documentation, audit reports, or certifications relevant to the protection of their data. We will provide reasonable cooperation and access to information necessary to demonstrate compliance with our data protection obligations, subject to appropriate confidentiality agreements.
Both parties agree to maintain the confidentiality of proprietary information exchanged in connection with the Service. This includes, but is not limited to, pricing strategies, business data, API keys, access tokens, and account credentials. Confidential information shall be handled in accordance with our data classification policy. This obligation survives termination of these Terms and shall remain in effect for a period of three (3) years after termination.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO:
You expressly understand and agree that your use of the Service is at your sole risk. No advice or information, whether oral or written, obtained from Luska AI shall create any warranty not expressly stated in these Terms.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability. In such jurisdictions, our liability shall be limited to the greatest extent permitted by law.
You agree to indemnify, defend, and hold harmless Luska AI, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any rights of a third party; (d) your use of data obtained through the Service; or (e) any pricing decisions made using the Service, including those resulting from AI recommendations or automated features.
We strive to maintain high availability but do not guarantee uninterrupted access. We reserve the right to:
We will make commercially reasonable efforts to notify you of material changes that affect your use of the Service.
By you: You may cancel your subscription and close your account at any time through the Service or by contacting us. Cancellation takes effect at the end of the current billing period.
By us: We may suspend or terminate your account immediately, without prior notice, if: (a) you breach these Terms; (b) we are required to do so by law; (c) your use poses a security risk; or (d) your account has been inactive for more than 12 months.
Effect of termination: Upon termination:
We reserve the right to modify these Terms at any time. For material changes, we will provide at least 30 days' notice via email or a prominent notice within the Service. Non-material changes (such as clarifications or formatting) may be made without notice. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree with the changes, you must stop using the Service and may cancel your account.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Luska AI is incorporated, without regard to its conflict of law provisions.
Any dispute arising from these Terms or your use of the Service shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved within 30 days, either party may submit the dispute to binding arbitration in accordance with the rules of a mutually agreed-upon arbitration body. Nothing in this section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction.
For questions, concerns, or complaints regarding these Terms, please contact us at: